How 1Kosmos uses elvex to turn institutional knowledge into scalable AI workflows

Cybersecurity protecting 75 million users

1Kosmos is a digital identity verification and passwordless authentication company headquartered in Iselin, New Jersey. Founded in 2018, the company unifies identity proofing and passwordless multi-factor authentication for workers, customers, and residents. 1Kosmos holds FedRAMP High authorization and has been recognized by both Gartner and KuppingerCole as a leader in the identity proofing and passwordless authentication markets.

“We’re a 150-person company protecting 75 million user identities,” says Michael Engle, Co-Founder and Chief Strategy Officer. “We don’t have the luxury of someone spending two hours prepping for a meeting or digging through SharePoint for an RFP answer. Every hour someone spends hunting for information is an hour they’re not spending on the product or the customer.”

1Kosmos powers billions of authentications globally for customers spanning banking, telecom, retail, healthcare, and government. That’s why they turned to elvex.

Results at a glance

• Dozens of specialized agents deployed across every department
• Meeting prep time reduced from 2+ hours to under 20 minutes
• Marketing content output doubled without adding headcount
• 80% of employees actively using agents and becoming AI-native

The challenge: institutional knowledge was everywhere, but hard to reach

Like many high-growth cybersecurity companies, 1Kosmos generates a massive volume of institutional knowledge every week. Leadership meetings, sales calls, product demos, technical documentation, RFP responses, customer success stories, and marketing content all contain critical information spread across tools, teams, and time zones.

Leadership needed to quickly retrieve insights from internal meetings, prepare for discussions, track cross-functional execution, and pull product messaging for sales materials. The marketing team needed to produce technically accurate content at high volume without bottlenecking on product or engineering for every question. Every employee needed faster access to HR policies and operational information.

“We needed agents that were connected to our actual data, built for specific jobs, and accurate enough that people would trust the output,” said Engle.

The same problem showed up everywhere: valuable information existed inside the company, but getting to it was slow, manual, and dependent on other people’s availability.

The solution: purpose-built agents connected to real company data

1Kosmos deployed elvex across company operations, building a set of purpose-built agents connected directly to institutional knowledge.

Meeting intelligence agent. Connected to the company’s transcript archive, this agent lets employees search previous meetings for status updates, track team activities and open action items, and surface product messaging and customer proof points from real conversations. Meeting preparation that used to require manually reviewing transcripts now happens in minutes.

RFP answer bot. Connected to 1Kosmos’s RFP source materials through SharePoint, this agent answers questions about the full product suite using only approved documentation. When responding to security questionnaires, customer RFPs, or partner inquiries, it delivers accurate, sourced responses without requiring manual searches through hundreds of pages or waiting on engineering.

Blog cleanup and SEO editor. Built for the content pipeline, this agent edits and optimizes blog articles for readability, narrative clarity, and search engine visibility. It compares draft structure against top-ranking content for a target keyword and can write posts from scratch, ensuring every piece of content is competitively positioned before publication.

Product Q&A assistant. Loaded with technical FAQs, datasheets, and customer success metrics, this agent gives the marketing team instant access to product details, statistics, and customer proof points. It eliminates back-and-forth with product teams and keeps marketing content accurate and current.

Product marketing expert. The most comprehensive marketing agent, connected to technical FAQs, customer success data, API references, developer documentation, and product overviews. It answers deep product questions, generates marketing assets including datasheets, one-pagers, web copy, and ads, and fills knowledge gaps via web search when internal docs fall short.

Internal HR and company Q&A bot. Available to every employee, this agent provides self-service access to company policies, benefits information, and operational questions around the clock. It reduces the load on HR and operations teams for routine inquiries and extends AI adoption beyond leadership and marketing to the entire organization.

“I used to spend Sunday nights reviewing transcripts to prepare for Monday’s leadership meetings,” shares Engle. “Now I ask the agent what happened last week on a given initiative and get a sourced summary in minutes. That time back is compounding across the entire leadership team.”

AI adoption that compounds

By building on elvex, 1Kosmos achieved something most companies struggle with: AI adoption that goes beyond a handful of power users. With agents tailored to roles and connected to real company data, elvex became embedded in daily workflows.

Leadership walks into meetings with synthesized views of previous discussions, open items, and cross-functional progress. Sales collateral gets updated with real customer proof points and differentiation language sourced from actual conversations. Marketing produces more content, faster, without sacrificing technical accuracy. Every employee has self-service access to company information without waiting on HR.

Built for a company that takes data governance seriously

1Kosmos chose elvex because they needed a platform that could scale AI adoption across different roles with different needs while maintaining governance over company data. Generic AI tools couldn’t connect to meeting transcripts, SharePoint documents, technical FAQs, or developer documentation to produce reliable, sourced answers.

“We’re an identity and security company,” said Engle. “If we’re going to connect AI to our internal data, the platform has to meet the same bar we set for our own customers. elvex gave us role-based access controls, data source scoping, and audit visibility to do this responsibly while still letting individual teams build what they need.”

With elvex, each agent is purpose-built, connected to relevant data, and accessible to the people who need it. Individual contributors and leaders build the workflows they need, share what works, and the whole team benefits. For a FedRAMP-authorized cybersecurity company that spends its days protecting enterprise identity and data, that kind of control is the baseline.