Real Humans.Fast Responses. Enterprise-Grade AI Support

Support at elvex is the difference between AI-difficulty and AI-native. Give your employees the dedicated AI support they’ll appreciate.

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Comprehensive support for every step

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Use case identification

We help you identify high-value opportunities where AI can transform your workflows. Not every problem needs AI, and not every AI solution needs to be complex. We work with you to find the use cases that your team will use every day.

ROI & business case development

Building the business case for AI adoption requires clear metrics and realistic projections. We help you quantify the impact, demonstrate value to stakeholders, and justify your AI investment with data.

AI workflow trainings

Your team needs more than access to AI tools; they need to understand how to apply them. We provide hands-on training that gets your employees productive quickly, with best practices tailored to your industry and use cases.

Debugging & direct “how-to” support

When workflows break or don’t perform as expected, you need answers fast. Our team helps you troubleshoot issues, optimize performance, and get your AI agents back on track.

Success teams who understand your business

Meet Allison

AI Enablement

Get help designing workflows. Allison helps you identify high-value use cases, design workflows that actually work, and aoid the common pitfalls that cause AI projects to fail.

Meet Martin

Solutions Engineer

Accelerate time-to-value. Martin is the difference between an AI pilot that takes six months and one that delivers results in weeks.

Meet Kyle

Solutions Engineer

Start scaling AI across your organization today. Kyle helps you build the templates, training, and governance structures that enable company-wide adoption without chaos.

You have our full support

Slack & Teams Support

We meet you where you work. share screenshots, discuss approaches, and iterate on solutions in real-time.

In-Product Chat

For when something is broken. Real humans available during US business hours.

Integration Services

Get assistance connecting elvex to your systems and additional custom support.

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Proactive Account Reviews

We track how your teams are using elvex and surface opportunities you might be missing.

Don’t take our word for It...

Talk to our customers

Movable Ink gaining thousands of hours of productivity with elvex

Using elvex to streamline research, automate insights, and enhance productivity across their go-to-market teams.

McClatchy Media transforms operations with AI

Read how McClatchy scaled AI across hundreds of staff using elvex to improve workflows, increase adoption, and deliver measurable operational gains.

How Embark empowers 72% of their workforce with AI

Embark, a rapidly growing firm, successfully integrated AI to enhance operations, maintain quality, and lead in AI-driven consulting services.

Why users love elvex

I would miss having all the possibilities. elvex helped me solve a problem I couldn’t solve without it.

Terje Ravnsborg

CIO, NTB

Once we started loading our data into elvex, it instantly provided value in helping us sort through huge data sets quickly.

Mike Forster

Revenue Operations, Embark

I'm not an engineer, but it's helped me solve problems quickly that I would need to tap an engineer for previously. It's great as a no-code solution.

Anonymous User

Apps with context & datasources are incredibly helpful with giving me relevant outputs. Without that feature, it would be the same as any other AI tool.

Benjamin Yau

Business Analyst, Movable Ink

The creativity of building AI apps in elvex has spread across Embark like wildfire, with some really creative ideas coming to light!

Madeleine Garcia

Chief of Staff, Embark

We had thousands upon thousands of open-ended responses to analyze. The ability to upload a spreadsheet and use SQL within elvex has been incredibly helpful.

Kat Sheplavy

Senior Director of New Products and Experiences at McClatchy

Having elvex has made GenAI so much easier to work with—I spend less time building good prompts and more time interacting with the apps I’ve built to get what I need.

Jarrett Ferguson

Manager, Business Transformation, Embark

I was trying to figure out how to do a vlookup again as I hadn't done one in forever and it literally walked me step by step through the process.

Marisa Goldsmith Brice

Strategic Sourcing Analyst, McClatchy

Personally, with elvex, I feel like I’ve gotten a few extra hours back in my day. Multiply that across hundreds of our employees and you can see the value.

Miles Collins

Senior Director, Business Transformation, Embark

I would miss having all the possibilities. elvex helped me solve a problem I couldn’t solve without it.

Terje Ravnsborg

CIO, NTB

Once we started loading our data into elvex, it instantly provided value in helping us sort through huge data sets quickly.

Mike Forster

Revenue Operations, Embark

I'm not an engineer, but it's helped me solve problems quickly that I would need to tap an engineer for previously. It's great as a no-code solution.

Anonymous User

Apps with context & datasources are incredibly helpful with giving me relevant outputs. Without that feature, it would be the same as any other AI tool.

Benjamin Yau

Business Analyst, Movable Ink

FAQs

What if I need help choosing an LLM?

Choosing the right AI model for a given use case is genuinely non-trivial — and the answer changes depending on what you're trying to do, how sensitive the data is, and what you're willing to spend.

How do I know if the AI model recommendation is right for me?

The honest answer: you test it against real work. No recommendation — from a platform, a benchmark, or a vendor — is a substitute for seeing how a model performs on your actual tasks.

Why does the model I use matter?

Different models are better at different things. Using a premium model for simple tasks wastes money. Using a lightweight model for complex analysis compromises quality. Matching the right model to the job gets you better results at lower cost.

What kind of ROI can we expect from elvex?

Customers typically see ROI within the first 3 months through time savings, improved decision quality, and reduced costs. Our team can work with you to calculate potential ROI based on your specific use cases during a personalized demo.