Transform Your Customer Support with AI
Stop drowning in tickets and manual processes. elvex connects AI to your support data and workflows, letting you focus on strategic customer success instead of reactive ticket management.
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Why Customer Success Teams Choose elvex
Transform your customer success workflow with AI that scales across your entire organization.
It’s easy and powerful
It’s built for teams
It’s integrated
It’s future proof
It’s easy for your CIO
elvex saves up to 10 hours per CSM/week
Automate ticket answers and smart routing
Resolve inquiries instantly and route complex issues to the right experts, while providing instant answers for common issues.

Create documentation that actually helps
Automatically identify gaps in your documentation and create comprehensive articles from resolved tickets and successful solutions.

Generate strategic support analysis
Analyze thousands of tickets to identify churn patterns, at-risk accounts, and trends that impact customer satisfaction and business outcomes.

Seamless integration with the tools you love
Connect your favorite tools and services to enhance your experience.
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Ready to Transform Customer Support?
Join support teams at The Boston Globe, Embark, and Automattic using elvex to improve resolution rates by 31% and reduce churn by 19%.
