Transform Your Customer Support with AI

Stop drowning in tickets and manual processes. elvex connects AI to your support data and workflows, letting you focus on strategic customer success instead of reactive ticket management.

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Why Customer Success Teams Choose elvex

Transform your customer success workflow with AI that scales across your entire organization.

It’s easy and powerful

With built-in intelligence, you don’t need to be an expert prompt engineer. Build the complex and powerful AI-powered workflows you dream of in minutes.

It’s built for teams

AI is a team sport. elvex makes it easy for everyone to level up together. Collaborate, share workflows, and work faster together. 

It’s integrated

Want to connect Salesforce, your calendar, and your prospecting tools? No problem. Access customer data, deal history, and market intelligence in real-time while maintaining strict data privacy and security protocols.

It’s future proof

Switch between the latest AI models from any provider without rebuilding your sales workflows. As new models emerge, your team's processes and automations adapt instantly, ensuring you're always leveraging the most advanced capabilities available.

It’s easy for your CIO

Enterprise-grade security and administrative controls designed for scale. Unlike consumer AI tools, elvex provides the governance, compliance, and user management features your IT and security teams require for organization-wide deployment.

elvex saves up to 10 hours per CSM/week

6 hours
elvex saves 6 hours per CSM weekly on support response.
26%
Improved resolution of customer complaints via self serve methods.
2 months
Customer Success teams see improved customer satisfaction in under 2 months.

Some of our customers favorite Customer Support use cases

There are hundreds of ways to use elvex to drive success in Customer Support.

Automate ticket answers and smart routing

Resolve inquiries instantly and route complex issues to the right experts, while providing instant answers for common issues.

Create documentation that actually helps

Automatically identify gaps in your documentation and create comprehensive articles from resolved tickets and successful solutions.

Generate strategic support analysis

Analyze thousands of tickets to identify churn patterns, at-risk accounts, and trends that impact customer satisfaction and business outcomes.

Seamless integration with the tools you love

Connect your favorite tools and services to enhance your experience.

Ready to Transform Customer Support?

Join support teams at The Boston Globe, Embark, and Automattic using elvex to improve resolution rates by 31% and reduce churn by 19%.

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